State Farm® Insurance Agent Dondrell Swanson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Victoria Shea
March 24, 2026
5
out of
5
rating by Victoria Shea
"Needed copies of proof of insurance and I received a prompt response. Thank you"
We responded:
"Thank you, Victoria! I'm happy to hear you received the proof of insurance quickly. If there's anything else you need, feel free to reach out!"
Drew Anderson
March 21, 2026
5
out of
5
rating by Drew Anderson
"Great agent and office"
We responded:
"Thank you, Drew! I'm happy to know you had a positive experience with us. Your support means a lot. Let us know if there's anything else we can assist you with!"
Nando.G
March 20, 2026
5
out of
5
rating by Nando.G
"I seriously cannot say enough great things about my experience with this State Farm office. Lauren went above and beyond to help me and the level of customer service she provided was honestly one of the best experiences I’ve had with any company. From the moment we started talking, Lauren was incredibly friendly, knowledgeable, and patient. She took the time to walk me through everything step by step, answered all of my questions, and made sure I understood exactly what I was getting with my coverage. I never felt rushed or pressured, just genuinely taken care of. What really stood out to me was how responsive and helpful Lauren was throughout the whole process. I think It’s rare to find people who care this much about helping their clients, and Lauren truly does. Because of this experience, I feel extremely confident about switching my insurance over to State Farm. I would absolutely recommend Lauren and this office to anyone looking for great coverage and outstanding customer service. Thank you again! Lauren, for going above and beyond!"
We responded:
"Thank you, Nando, for sharing your wonderful experience! I'm happy to hear that Lauren provided such exceptional service and made you feel confident in your decision to switch to State Farm. Our team is dedicated to ensuring our customers feel supported and informed every step of the way. If you need anything else or have more questions, feel free to reach out. Thanks for choosing us!"
Mike
March 19, 2026
5
out of
5
rating by Mike
"I needed a copy of my home ins declarations incl. annual premium and it was sent in a timely fashion!"
We responded:
"Thank you, Mike! I'm happy to hear that you received your insurance declarations promptly. Our office is committed to providing efficient service. If you need anything else, feel free to reach out!"
Karen Joyce
March 11, 2026
5
out of
5
rating by Karen Joyce
"Finally having Natashia helping with my policy has made a world of difference!! She is a gem!"
We responded:
"Karen, thank you for your wonderful feedback! I'm so happy to hear that Natashia has made such a positive impact on your experience. She's indeed a valuable part of our team. If you ever need anything else, feel free to reach out!"
S Ramsey
February 20, 2026
5
out of
5
rating by S Ramsey
"Owen Y. 's customer service skills are TREMENDOUS!! Having been in customer service my entire life, I've seen how it's changed for the worse. Owen is friendly, professional, knowledgeable, and that's important. Give the guy a raise!"
We responded:
"Thank you for your feedback, S Ramsey! We're glad Owen's friendly and professional service impressed you. We appreciate your support and are here to help with anything else you need!"
Terry Kelly
February 10, 2026
5
out of
5
rating by Terry Kelly
"Lauren Moya is one of the most competent, knowledgeable, and courteous customer service representatives I have ever encountered in probably 40 years (she reminds me of the great customer services of the 1980s) Mr. Swanson, once again, outstanding people that work for your insurance company! Thank you!"
We responded:
"Hey, Terry! Thank you for taking the time to share this with us. I really appreciate you recognizing Lauren for her knowledge, professionalism, and courteous approach while assisting with your homeowners insurance. It means a great deal to me to know our team continues to make a strong impression, and I’m grateful for your kind words and continued trust."
Frank Gallegos
January 22, 2026
5
out of
5
rating by Frank Gallegos
"Excellent person"
We responded:
"Thank you, Frank! I'm happy to hear your positive feedback. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Sandra
January 13, 2026
5
out of
5
rating by Sandra
"Very helpful with billing. Very pleasent."
We responded:
"Thank you, Sandra! I'm happy to know you found our billing assistance helpful and pleasant. If you ever need anything else, feel free to reach out!"
Frank Emerson
January 4, 2026
5
out of
5
rating by Frank Emerson
"Quick and easy I got car insurance at a great price very happy with my insurance"
We responded:
"Thank you, Frank! I'm glad to hear you found the process quick and easy and are happy with your car insurance. If you ever have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Blade Kalb
December 30, 2025
5
out of
5
rating by Blade Kalb
"Very clear information, took time to compare multiple auto policies against one another to find the best rate for my budget. Owen and Lauren are both as friendly as they are knowledgeable. Switched from another SF agent to this one. Owen has followed up with me to make sure things are working for me and I’ve even been updated when my policy changes lower so I am not surprised on a bill. Great experience here."
We responded:
"Blade, thank you for your fantastic review! I'm happy to hear that Owen and Lauren provided you with clear information and helped you find the best rate for your budget. It's great to know that Owen's follow-up and updates have made your experience smooth. We're grateful to have you with us! Let us know if there's anything else we can assist you with."
Howard Katzenberg
December 19, 2025
5
out of
5
rating by Howard Katzenberg
"Lauren made it a very straightforward and simple process to update my policy. She’s a rockstar!"
We responded:
"Thank you, Howard! I'm happy to hear that Lauren made updating your policy so easy. She truly is a valuable part of our team. If you need anything else, feel free to reach out!"
Dawn Salas
December 16, 2025
5
out of
5
rating by Dawn Salas
"I really appreciate the Hispanic architecture calendar for the new year. It's in English and Spanish and we are a bilingual family. That was very thoughtful and it will be our family calendar for next year. Merry Christmas-feliz navidad and Happy new year- feliz año nuevo!"
We responded:
"Thank you, Dawn! I'm so happy to hear that you and your family are enjoying the bilingual calendar. It's wonderful to know it will be a part of your new year. Merry Christmas and Happy New Year to you and your loved ones! If there's anything else we can do for you, just let us know."
Bret Scott
December 6, 2025
5
out of
5
rating by Bret Scott
"Loren did a great job- she was polite helpful and followed up just as promised- very impressed and would recommend ."
We responded:
"Thank you for your feedback, Bret! I'm happy to hear that Loren provided you with such excellent service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Bob Mitchell
November 22, 2025
5
out of
5
rating by Bob Mitchell
"Lauren ably helped me identify the cause of an access issue I experienced with a new insurance policy. I am very grateful for her assistance!"
We responded:
"Thank you, Bob! I'm happy to hear that Lauren was able to assist you with the access issue on your new policy. We appreciate your feedback and are always here to help with any other questions or needs you might have. Thanks for choosing us!"
Lynnell Green-Keyes
November 5, 2025
5
out of
5
rating by Lynnell Green-Keyes
"Okay, listen up, I’ve been on the phone all morning because that celebrity, Shaq, said we were stupid if we didn’t switch insurance companies THIS WEEK! 🤨 I saw that as a challenge and guess what???? You listening???? NO ONE, and I mean no one, came close, even bundling with homeowners! I found State Farm, doing my annual comparisons, and that’s when Ali Farzana. She KNEW she could beat Allstate three years ago, then added my home two years ago. Barbara was a pleasure to work with during my crazy claim for my sunroof imploding! The process was smooth and efficient and EXPENSIVE, but not for meeeee!!! Then Dondrell calls me to go over my coverage annually. I’m so protected!!! From the front desk to the behind the scenes agents, I THANK YOU!"
We responded:
"Thank you, Lynnell, for sharing your experience! I'm glad to hear that Ali and Barbara provided excellent service and that you're satisfied with your coverage. It's wonderful to know that you feel well-protected with us. If you ever have more questions or need assistance, don't hesitate to reach out. Thanks for choosing us!"
Olivet Hardiman
October 22, 2025
5
out of
5
rating by Olivet Hardiman
"Owen was great! Really a pleasure speaking with the agents. They are knowledgeable, compassionate and highly attuned to your needs. It is my pleasure to actually speak with an intelligent person who can actually assist you! You"
We responded:
"Thank you, Olivet! I'm happy to hear that Owen and the team provided you with such a positive experience. We strive to be knowledgeable and compassionate in meeting your needs. If there's anything else we can assist you with, just let us know!"
John Buttler
October 16, 2025
5
out of
5
rating by John Buttler
"Lauren was great she helped me with exactly what I was looking for and very quickly"
We responded:
"Thank you, John! I'm happy to hear that Lauren was able to assist you so efficiently. Our team is dedicated to providing quick and effective service. If you need anything else, feel free to reach out!"
Don Marshall
August 23, 2025
5
out of
5
rating by Don Marshall
"Outstanding!"
We responded:
"Thank you, Don! I'm happy to know you had an outstanding experience with us. If there's anything else we can assist you with, just let us know!"
Fabian Corrales
August 14, 2025
5
out of
5
rating by Fabian Corrales
"The moment I walked in, I was warmly greeted by Ms. Sanchez. She took the time to walk me through my auto and renters insurance step-by-step, being completely transparent throughout the process. I felt welcomed, and I left fully satisfied with both the price and the coverage. A special thank you to Dondrell Swanson and his team for reaching out to me after I submitted my quote online!"
We responded:
"Thank you, Fabian, for sharing your experience! I'm happy to hear that Jasmine made you feel welcomed and provided clear guidance on your insurance needs. It's great to know you left satisfied with your coverage and pricing. We appreciate your kind words and are always here to assist with any future needs. Thanks for choosing us!"
Jake Ivey
July 12, 2025
5
out of
5
rating by Jake Ivey
"I had an awesome experience getting State Farm insurance for my two cars and home with Owen Yardley and Dondrell Swanson at State Farm. Owen was super attentive, always quick to respond, and made the whole process easy and stress free. He really took the time to answer all my questions and made sure I understood everything. If you want someone who actually cares and communicates fast, I’d definitely recommend reaching out to Owen Yardley."
We responded:
"Thank you for your review, Jake! I'm happy to hear that we could make your experience with State Farm smooth and stress-free. Owen's dedication to clear communication and attentiveness is something we truly value. If you have any more questions or need assistance in the future, feel free to reach out!"
Georgia
July 2, 2025
5
out of
5
rating by Georgia
"Owen with State Farm is the best!! I needed a change in my policy along with changes in address etc. right at closing time and he made sure the changes were made and that I received the copies I needed. Thank you Owen with Dondrell Swanson State Farm"
We responded:
"Thank you for your review! I'm happy to hear that Owen was able to assist you with your policy changes, even at the last minute. We appreciate your kind words and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Kim
May 31, 2025
5
out of
5
rating by Kim
"The Dondrell Swanson office team here were very professional, Devon on the other hand is the star leader for excellence and is very proficient, and went beyond expectations to make the State Farm experience phenomenal for me after another agency messed up big time and did not want to correct it. There is no State Farm Agency like this one for sure! Thank you. :)"
We responded:
"Thank you for your review, Kim. I'm happy to hear that our team, especially Devon, made your experience with us exceptional. We strive to provide outstanding service, and it's wonderful to know we exceeded your expectations. If you ever need anything else, feel free to reach out!"
Robert Liccardo
April 14, 2025
5
out of
5
rating by Robert Liccardo
"Everyone is very knowledgeable and friendly in his office. I actually enjoy talking to them."
We responded:
"Thank you, Robert, for sharing your experience! I'm glad to hear that our team's knowledge and friendliness made your interactions enjoyable. We're here to assist with any of your insurance needs, so feel free to reach out anytime!"
Seraj Ardakani
March 6, 2025
5
out of
5
rating by Seraj Ardakani
"Chris Kaufman was great over the last few weeks, talking a difficult issues and standing by the customer and getting a fair and accurate result for us!!"
We responded:
"Thank you, Seraj, for sharing your experience! I'm happy to hear that Chris was able to assist you effectively with the challenging issues and ensure a fair outcome. Our team is always here to support you, so feel free to reach out for any future needs or questions."