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Profile photo of a State Farm Agent named: Dondrell Swanson
State Farm® Insurance Agent

Dondrell Swanson

Swanson Ins and Fin Svcs Inc

5350 N 16th Street Suite 100
Phoenix, AZ 85016-3213

We are located across from Madison Middle School, near the Intersection of 16th and Missouri

Would you like to create a personalized quote?

Would you like to create a personalized quote?

Office Info

Office Hours

Mon-Fri
8:30am - 5pm
Sat-Sun
Closed
After Hours by Appointment
Call or text us 24 hours a day!

Contact me to schedule a virtual meeting

Address

5350 N 16th Street Suite 100
Phoenix, AZ 85016-3213

Languages

English, Spanish

Welcome to the Dondrell Swanson State Farm Agency!

I’m passionate about standing up for my community, and proud to be part of a company that also believes in being a good neighbor. As a local State Farm agent, I help people plan for the future, recover from the unexpected, and protect what matters most. Since opening in 2004, we’ve been serving this community and the surrounding area—including Phoenix, Goodyear Glendale, Chandler, Tempe, Scottsdale and Cave Creek ever since. Our "Good Neighbor" agency offers car insurance, home insurance, life and health insurance, complimentary notary public services and so much more!

Making a real difference in the lives of my customers—that’s what this job is really about. I believe in a holistic approach to insurance coverage and banking, all backed up by exceptional, reliable customer support. My friendly professional team and I will work with you on a plan that fits your life. We’ve been honored with several awards over the years in recognition of our dedication to service and performance, including qualifying as a - Silver Level Legion of Honor Agency, Ambassador Club Qualifier and the highly coveted Chairman's Agency designation.

At our local agency, we believe in hospitality and when you arrive, you'll be greeted in a warm reception area by a smiling face and offered a beverage and a snack during your visit. While visiting, please remember to ask about our community support programs.

Some fun facts – Before becoming a very proud #girldad, I am originally from California and migrated here to attend Arizona State University before braving the cold to attend graduate school at the University of Minnesota – Twin Cities where I earned an MBA. I have been an adjunct professor at the University of Phoenix, an active member of NAIFA, the Arizona Small Business Association, The Chamber of Commerce and an experienced course leader of Dave Ramsey’s Financial Peace. Moreover, a Board and Life member of Alpha Phi Alpha and I LOVE our industry.

Our office is dedicated to assisting you with your insurance and financial service requirements. Whether you prefer calling, clicking, texting, or visiting in person, we are ready to provide a free quote on various insurance types including car, home, life, business, and health insurance. Our knowledgeable team takes pride in serving the community and would be grateful for the chance to offer you exceptional service.

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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We are a team of highly trained professionals focused on helping our customers protect the things and people that matter most to them while also helping them grow their assets. We do this in support of State Farm's mission: To help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Our team is very knowledgeable and well trained with auto insurance, home insurance, life insurance and health insurance products. We also offer free notary services to residents of Phoenix, Glendale, Goodyear, Buckeye, Cave Creek, Gilbert, and Tempe.

Our team is here to assist you with products for Home Insurance, Auto Insurance, Life Insurance, Health Insurance, and various financial service products. Stop by our office and meet our team of professionals. Collectively, we have decades of insurance and financial services experience. We can’t wait to help you and answer any questions you may have

Jennifer Kaibetony State Farm Agent Team Member

Jennifer Kaibetony

Jennifer Kaibetony is a proud Arizona native with a passion for providing top-notch customer care. As an experienced insurance account representative, she has developed a deep understanding of the industry and a knack for building strong relationships with customers to help meet their insurance needs. Prior to joining our team, she gained valuable experience working within the home-loan and wealth management industries which has provided her with a well-rounded perspective on financial matters.

She is fortunate to be married to a wonderful husband who supports and inspires her daily. Together, they share a love for travel and enjoy exploring new places, which broadens their horizons and fuels her passion for helping others.

In addition to their adventures, they also have a rescue cat named Bunker, who brings immense joy and laughter to our lives. Together, they believe in the importance of giving back to the community, and actively volunteer their time and resources to various charitable causes.

Overall, she is a dedicated professional with a commitment to providing exceptional service. Jennifer thrives on helping others and is always ready to go above and beyond. Whether it's with home insurance, auto insurance, business insurance, life insurance or health insurance, she is ready to lend a helping hand to those in need of help. Jennifer is here to make a positive impact and contribute to the well-being of others.

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Farzana Ali

Account Manager

Farzana Ali is a San Francisco, California native and a dedicated professional who is passionate about helping her customers and educating them to make quality informed decisions about auto insurance, life insurance, disability insurance, home insurance and business insurance.

Farzana is a very devoted mother and also considers herself a "plant mom," showing her love for both her family and her green companions. She loves spending time with my family to create memories. As a Bay Area native, she has grown to truly appreciate culture and scenic views. She is also a devoted 49er Fan :)

Farzana is committed to closing gaps and providing exceptional service to her customers. She goes above and beyond to ensure that her customers receive the assistance they need and that their goals are met. With her knowledge and expertise, she guides her customers through the decision-making process, helping them make the right choices.

Whether it's in her personal life or professional career, Farzana is known for her dedication, reliability, and commitment to excellence. She strives to create a positive impact and make a difference in the lives of those she serves.

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Brenda Swanson

Staff Assistant

Please meet Brenda Swanson, a remarkable individual with a vibrant personality and a passion for customer service. Born in Oakland, California, Brenda grew up as one of ten children, fostering a strong sense of family and connection. As a mother of two and a proud grandmother of four, Brenda cherishes spending quality time with her loved ones.

Brenda has been helping our customers as an Office Representative since 2020 with claims, billing questions, payment processing and other customer service matters, Brenda's love for travel and exploring new places fuels her adventurous spirit. Whether it's discovering new cultures or simply enjoying the beauty of nature, she embraces every opportunity to broaden her horizons. In her downtime, Brenda finds joy in playing card games, bringing laughter and friendly competition to gatherings of family and friends.

With a few decades of experience in customer service under her belt, Brenda brings a wealth of knowledge and expertise to her role at State Farm. She finds fulfillment in assisting customers with their claims, answering billing questions, and facilitating seamless payment processes. Brenda's positive energy and joyful disposition shine through in her interactions, making every customer feel valued and supported.

With a genuine eagerness to help, Brenda is dedicated to going above and beyond to meet the needs of our customers. Her commitment to providing exceptional service is evident in her unwavering enthusiasm and willingness to assist in any way she can.

Brenda Swanson's infectious positivity, combined with her extensive customer service experience, makes her an invaluable member of our team. She is always ready to bring a smile to your face and provide the assistance you need with a warm and caring approach.

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Ashley Willis

Account Manager

Ashley is a dedicated individual who was born and raised in Carson, California before relocating here to Arizona to experience more sunshine 😊

When not working hard, Ashley can be found enjoying her passions of both music and basketball. Further, Ashley is actively involved in volunteering and giving back to her community.

As a second-generation State Farm professional, Ashley has gained extensive first-hand experience working in our industry since 2013. Most of her expertise lies in the field of claims, where she has helped numerous customers navigate through the complexities of their policies and ensure they have a clear understanding of their coverage. She also possesses extensive experience with home insurance, State Farm billing, life insurance, disability insurance and health insurance.

Ashley takes great pride in her role as an insurance professional. She finds joy in helping and educating others, striving to ensure that her customers are well-informed and empowered to make the wise decisions regarding their insurance needs. With her knowledge and commitment to customer service, Ashley aims to provide exceptional support and guidance to those she serves.

Stephen Acheson State Farm Agent Team Member

Stephen Acheson

My name is Stephen Acheson, and I was born and raised in the beautiful state of Alaska. I learned an early appreciation of the outdoors as grew up. Throughout my life, I have always had a deep passion for helping others. No matter the job I've held, there has always been an element of assisting and supporting people.

I am thrilled to now be a part of the State Farm team, where I can continue to make a positive impact on people's lives. My experience extends beyond Alaska, as I have lived in Finland for a couple of years and also had the incredible opportunity to be a foreign exchange student in Moldavia.

At home, I have a lovable border collie who never seems to tire of playing fetch. He brings so much joy and energy into my life. Speaking of my personal life, I have been happily married to my wonderful wife Rachel for seven amazing years. Together, we have built a strong and loving marriage.

When I'm not busy helping others or spending time with my family, you can find me enjoying volleyball. Whether I am playing on the court or cheering from the sidelines, I find great excitement in this sport. Other sports I enjoy include hockey and football. I was once asked what I liked doing in Alaska and after a moment, I responded with snowmachining, sledding, snowball fights, etc. They said with a shake of the head that they preferred water sports. I smiled and said, "they are water sports."

Overall, I am a compassionate individual who finds fulfillment in lending a helping hand. I am excited about the opportunity to assist you and provide the information you need.

Bree Watson State Farm Agent Team Member

Bree Watson

Office Representative

Hi, I’m Breena! I am licensed in Property & Casualty Insurance for both Arizona and Utah. I’ve worked in insurance since 2017. I’m originally from Mesa, AZ, but I currently live in Queen Creek.

My family enjoys the great outdoors, off-roading, hiking, kayaking, paddle boarding and boating! We also have a family homestead where we’re constantly adding new farm animals. I look forward to assisting you with any insurance questions you have!

Jamie King State Farm Agent Team Member

Jamie King

Office Representative

Jamie King is an outstanding Account Representative with a deep understanding of insurance and customer service, particularly with State Farm.

Born and raised in Bloomington, Illinois, Jamie comes from a family with a long history of working for State Farm, which has helped her develop a profound knowledge of the industry since she was a child.

Jamie is a proud graduate of Illinois State University. With her exceptional customer service skills and extensive knowledge of insurance, Jamie is committed to providing her customers with the top-quality support and guidance.

In her personal life, Jamie is happily married and is the proud owner of two adorable pugs named Douglas and Penelope :) When she's not assisting customers or spending time with her furry companions, Jamie enjoys exploring new places, trying out new recipes, and engaging in outdoor activities.

With her expertise and dedication, Jamie King is the perfect choice for anyone seeking top-notch customer service and comprehensive insurance assistance.

Delaney Bristow State Farm Agent Team Member

Delaney Bristow

Account Manager

Delaney Bristow is a vibrant and enthusiastic individual, born and raised in the beautiful state of Arizona. With a wealth of experience in the insurance industry, Delaney has established herself as an expert in the field. Her deep understanding of insurance policies and regulations allows her to provide valuable insights and guidance to customers seeking coverage and protection She is licensed to help you with life insurance, health insurance, auto insurance, business insurance and health insurance.

While not busy helping customers with their insurance needs, Delaney's love for gaming shines through. As a dedicated gamer, she immerses herself in virtual worlds, exploring new realms and conquering challenges.

She possesses excellent communication skills and has a knack for engaging in meaningful conversations. Her talkative and friendly nature makes her a joy to be around. She possesses excellent communication skills and has a natural talent for building connections and fostering relationships. In summary, Delaney Bristow is a knowledgeable insurance professional, an avid gamer, and a talkative and friendly individual. Making her an irreplaceable asset to the team.

Our Agency

  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Gilbert, Az.
  • I have been a State Farm agent since 2004.
  • I am a proud graduate of Arizona State University and the University of Minnesota.
  • Our agency has received awards including: Ambassador Travel, Legion of Honor, Bronze Tablet, and New Agent Program Qualifier
  • Additional languages spoken: Spanish

We are a very busy office and are looking for our next great team member. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Dondrell Swanson - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

Learn more about our agency and the career opportunities with us.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.