Office Hours
Contact me to schedule a virtual meeting
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Dondrell Swanson
Swanson Ins and Fin Svcs Inc
Address
Phoenix, AZ 85016-3213
We are located across from Madison Middle School, near the Intersection of 16th and Missouri
Would you like to create a personalized quote?
Would you like to create a personalized quote?
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(602) 222-8550 (602) 507-4357 (602) 507-4356 (602) 507-4359 (602) 953-1990 -
Fax
(480) 926-2174
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Mutual Funds, Annuities
Office Info
Office Info
Office Hours
Contact me to schedule a virtual meeting
-
Phone
(602) 222-8550 (602) 507-4357 (602) 507-4356 (602) 507-4359 (602) 953-1990 -
Fax
(480) 926-2174
Languages
Simple Insights®
What is survivorship universal life insurance?
What is survivorship universal life insurance?
Survivorship universal life insurance can be used for legacy/estate planning, business transitions, charitable giving and more.
The Real Consequences of Drunk Driving
The Real Consequences of Drunk Driving
What's at stake if you're caught drunk driving? A lot. These tips help you avoid the dangers of drinking and driving.
What to do if you put the wrong gas in your car
What to do if you put the wrong gas in your car
Pumping the wrong fuel can happen to anyone. Learn about possible scenarios and solutions in case it happens to you.
Viewing team member 1 of 9
Farzana Ali
Account Manager
License #19874257
Farzana Ali is a San Francisco, California native and a dedicated professional who is passionate about helping her customers and educating them to make quality informed decisions about auto insurance, life insurance, disability insurance, home insurance and business insurance.
Farzana is a very devoted mother and also considers herself a "plant mom," showing her love for both her family and her green companions. She loves spending time with my family to create memories. As a Bay Area native, she has grown to truly appreciate culture and scenic views. She is also a devoted 49er Fan :)
Farzana is committed to closing gaps and providing exceptional service to her customers. She goes above and beyond to ensure that her customers receive the assistance they need and that their goals are met. With her knowledge and expertise, she guides her customers through the decision-making process, helping them make the right choices.
Whether it's in her personal life or professional career, Farzana is known for her dedication, reliability, and commitment to excellence. She strives to create a positive impact and make a difference in the lives of those she serves.
Viewing team member 2 of 9
Yesenia Sanchez
Agent's Executive Assistant
License #17144015
Meet Yesenia, the Executive Assistant to the Agent. She was born and raised in IL and has lived in various states including beautiful Colorado.
With a knack for organization and a passion for the insurance world since she has been a licensed agent and team member for over 11 years, she keeps everything running smoothly for Dondrell and the team.
Known for her upbeat attitude and problem-solving skills, Yesenia is dedicated to ensuring the agent and team have the support they need to ensure every customer feels valued and supported. Yesenia is married and has two sons and two grand babies, with 2 little furry babies as well.
When not in the office, she loves cooking, Star Wars, and every Comic/Anime around, while bringing energy and enthusiasm to everything she does!
Viewing team member 3 of 9
Kara Price
Customer Relations Representative
License #21309240
Meet Kara Price, a licensed team member and Customer Service Professional with our agency. Kara is passionate about empowering others to achieve their goals.
With a background in marketing, administration, and event coordination, she utilizes technology and strategic plans to drive success. Holding an MBA in Marketing, she excels in managing diverse projects and solving complex problems, all while delivering exceptional service.
Kara is eager to support customers and colleagues, and she aims to contribute to meaningful achievements within our agency.
Outside of work, Kara enjoys yoga, exploring new cuisines, and spending time with my friends and family and her cute cat, reflecting their commitment to personal growth and service to others.
Viewing team member 4 of 9
Halle Kimnach
Customer Relations Representative
License #21345462
Meet Halle, a dedicated licensed team member with our agency, known for her keen attention to detail and exceptional communication skills.
With a strong focus on problem-solving, she navigates challenges with ease, ensuring customers receive the most appropriate solution tailored to meet their needs. Halle thrives in a dynamic environment, showcasing adaptability and multitasking abilities that keep operations running smoothly.
A true team player, she collaborates effortlessly with colleagues to deliver outstanding service and support, making every customer interaction a positive experience.
Outside of work, Halle enjoys playing with my two cats, cooking new food with my partner, and traveling, bringing a well-rounded perspective to the team!
Viewing team member 5 of 9
Brenda Swanson
Office Representative
Please meet Brenda Swanson, a remarkable individual with a vibrant personality and a passion for customer service. Born in Oakland, California, Brenda grew up as one of ten children, fostering a strong sense of family and connection. As a mother of two and a proud grandmother of four, Brenda cherishes spending quality time with her loved ones.
Brenda has been helping our customers as an Office Representative since 2020 with claims, billing questions, payment processing and other customer service matters, Brenda's love for travel and exploring new places fuels her adventurous spirit. Whether it's discovering new cultures or simply enjoying the beauty of nature, she embraces every opportunity to broaden her horizons. In her downtime, Brenda finds joy in playing card games, bringing laughter and friendly competition to gatherings of family and friends.
With a few decades of experience in customer service under her belt, Brenda brings a wealth of knowledge and expertise to her role at State Farm. She finds fulfillment in assisting customers with their claims, answering billing questions, and facilitating seamless payment processes. Brenda's positive energy and joyful disposition shine through in her interactions, making every customer feel valued and supported.
With a genuine eagerness to help, Brenda is dedicated to going above and beyond to meet the needs of our customers. Her commitment to providing exceptional service is evident in her unwavering enthusiasm and willingness to assist in any way she can.
Brenda Swanson's infectious positivity, combined with her extensive customer service experience, makes her an invaluable member of our team. She is always ready to bring a smile to your face and provide the assistance you need with a warm and caring approach.
Viewing team member 6 of 9
Stephen Acheson
Customer Service Representative
License #4793148
My name is Stephen Acheson, and I was born and raised in the beautiful state of Alaska. I learned an early appreciation of the outdoors as grew up. Throughout my life, I have always had a deep passion for helping others. No matter the job I've held, there has always been an element of assisting and supporting people.
I am thrilled to now be a part of the State Farm team and more specifically this agency, where I can continue to make a positive impact on people's lives. My experience extends beyond Alaska, as I have lived in Finland for a couple of years and also had the incredible opportunity to be a foreign exchange student in Moldavia.
At home, I have a lovable border collie who never seems to tire of playing fetch. He brings so much joy and energy into my life. Speaking of my personal life, I have been happily married to my wonderful wife Rachel for seven amazing years. Together, we have built a strong and loving marriage.
When I'm not busy helping others or spending time with my family, you can find me enjoying volleyball. Whether I am playing on the court or cheering from the sidelines, I find great excitement in this sport. Other sports I enjoy include hockey and football. I was once asked what I liked doing in Alaska and after a moment, I responded with snowmachining, sledding, snowball fights, etc. They said with a shake of the head that they preferred water sports. I smiled and said, "they are water sports."
Overall, I am a compassionate individual who finds fulfillment in lending a helping hand. I am excited about the opportunity to assist you and provide the information you need.
Viewing team member 7 of 9
Carmela Brown
Customer Relations Representative
License #4566757
Meet Carmela Brown, with 20 years of experience working directly with State Farm customers, she began her journey in Pennsylvania before relocating to Arizona in 2007, where she continued her agency career.
Currently, Carmela provides high quality customer support leveraging her diverse insights and extensive experience to help customers. Outside of work, Carmela is a proud grandmother, affectionately known as "Nana."
She cherishes the time spent with her grandchildren, which fuels their dedication to both family and customer service excellence.
Viewing team member 8 of 9
Mattie Morrison
Customer Relations Representative
License #20548101
Please meet Mattie Morrison - she is a licensed and well experienced member of our team with multiple years of dedicated service in the insurance industry.
She is passionate about helping customers navigate and understand their policies, ensuring they receive the most appropriate solution and coverage for their needs.
In her leisure time, Mattie enjoys reading and spending time in nature with her family and pets, reflecting her commitment to balance and well-being.
Viewing team member 9 of 9
Chris Kaufman
Customer Service Representative
License #17111686
Meet Chris Kaufman, with 9 years of dedicated experience in the insurance industry, he brings a wealth of knowledge and expertise to our team. Chris's passion lies in helping and educating individuals about their insurance needs, ensuring they have the right coverage to protect what matters most to them.
Outside of work, he and his lovely wife have been married for 8 years and enjoy spending time with their adorable Shih Tzu, Puck. Chris understands the importance of family and community and strives to provide personalized service that reflects those values.
Chris looks forward to working with you and guiding you through your insurance journey!
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